800.485.0366 (between 8:30 a.m. and 5:30 p.m. CST)
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Since we do not operate a retail store if you want to come by please call first.Return Policy
If you are not completely satisfied with your purchase, please call us within 30 days of the original invoice date and we will provide you a refund, credit or replacement, subject to Technical Connections Inc. Terms and Conditions. Simply call us at (800)485-0366 for a RMA(Return Merchandise Authorization) number. This policy does not apply to special order items. Items that are not in the original box and packaging are NOT
Terms and Conditions
All returns must clearly display the RMA number on the outside of the packages. RMA numbers are valid for 30 days from the issue date. Please also enclose a copy of the original invoice or packing slip. All shipping discrepancies must be reported within five days of receipt. Freight charges will be paid by you unless the product is damaged or defective. Merchandise must be returned within 30 days of our invoice date, in original packaging and in resaleable condition in order to receive a refund, replacement or credit to your account. Otherwise, a restocking fee will be assessed or the RMA product could be refused. No credit will be issued after 90 days. Special order items are not eligable for return under any circumstance. Technical Connectione Inc. reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.In Stock? Out of Stock?
All items are currently stocked in our warehouse. We make every effort to have everything in stock all the time. If there is no "ORDER" button for an item it is probably out of stock. If you happen to be able to order an item that is out of stock we try to contact you as soon as possible to let you know if you need to make other arrangements. If you see something you would like that is listed as out of stock please call or e-mail for details on when it will be back in stock. You may also request that we e-mail you when the item is back in stock.Shipping Policy
Technical Connections Inc. ships all in-stock orders within 1 business day. Orders are shipped via UPS Ground service. Overnight and two-day service is available.
McKinney, Texas is located just north of Dallas, Texas. Being centrally located in the US reduces shipping cost and time in transit.
Click here for a map showing number of UPS Ground Delivery Days.International Shipping
We are unable to ship orders outside of the United States at this time.Payment Methods
Online purchases may be paid for by Visa or Mastercard. You can also mail an order and by by Check or Money Order. Orders paid by check may be held until the check clears before shipping. Telephone orders are welcome too.Sales Tax
Sales Tax is added to all Texas orders.
Sales taxes for Texas will be estimated online based only on the statewide rate and added to your order using the shipping address that you provide. If your order is shipping to an area that has an additional county or local sales tax, we will add this amount as we process your order. As required by law, all sales taxes are remitted to the appropriate local taxing authorities.Canceling an Order
Orders placed at Technical Connections Inc. cannot be canceled online. To cancel orders, please call (800)485-0366 or email at email@example.com . Once you order from Technical Connections Inc., we start processing on it right away. For that reason, depending on how much time has elapsed since you placed your order we may have already shipped your order to you.